benabes
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Posted
2017-06-23 at 03:02
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Hello admin I want ask why you dont add a online support that will be a good edia for fast support |
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« Last Edit:
2017-06-23 at 03:03
by benabes »
لأي إستفسارر.تواصل معي عبر الفيس بوك
www.facebook.com/youcef.hjh |
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benabes
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Posted
2017-06-27 at 17:46
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لأي إستفسارر.تواصل معي عبر الفيس بوك
www.facebook.com/youcef.hjh |
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| Admin | Posted
2017-06-27 at 23:26
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Quote: benabes We usually answer fast, it is just we have some delays due to the large volume of tickets raised by the current changes in the sites. Soon the tickets to be answered faster as usual. Also, the guy who was taking care of the most tickets got sick and he was absent for a couple of days. However, he is now fine and we are trying to compensate for the lost time. The online support option does not mean the answer time will be shortened. As you know when the operator is busy, you will again need to email us and open a support ticket, so I think it is quite the same. Anyways, thanks for your opinion. 
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